Since being laid off on January 1st, I've been attempting to fill out the Virginia State unemployment forms online while I look for a new job. However, once I arrive at the section to enter my banking data, I inevitably receive the above message (click to enlarge) stating " We cannot submit your transaction at this time. Please try again later. " and can proceed no farther. There is also no phone number or email address listed to contact for assistance for this issue, and I have been trying to submit the forms since Friday morning. As someone who works (make that worked) in I.T. and at a website hosting company, I would say I'm a fairly advanced user and if I can't figure this out, imagine how others who are not technology experts are doing.
At a time when so many people are out of work and forced to turn to unemployment from the state until they can find a job, the last thing people need to deal with is a state website that appears to be unable to process new claims.
UPDATE: I just tried to log in and complete the form again, but now it appears the entire site is down. I checked one of my favorite Internet tools which also indicates the site is down:
